You can book a tour by clicking the "Book this Tour" button on any tour detail page, or by contacting us directly through our contact form. Our team will get back to you within 24 hours to confirm availability and finalize your booking.
We recommend booking at least 3 months in advance, especially during peak seasons (spring cherry blossom and autumn foliage). For custom or private tours, 4–6 months advance booking is ideal to ensure availability of preferred accommodations and guides.
Yes! We specialize in creating personalized itineraries. Whether you want to adjust the duration, add specific activities, or combine multiple regions, our team will work with you to design your perfect trip. Contact us with your preferences and we'll provide a tailored proposal.
Cancellation policies vary by tour. Generally, cancellations made 30+ days before departure receive a full refund minus administrative fees. Cancellations within 14–29 days incur a 50% charge, and within 13 days or less are non-refundable. Please refer to our Payment & Cancellation page for full details.
During the Tour
It depends on the tour. We rate all tours on a five-level difficulty scale from Very Easy to Very Hard. Check the Tour Levels page for detailed descriptions of each level. If you're unsure, we're happy to recommend tours that match your fitness level.
Yes, all guided tours are led by experienced English-speaking guides who are knowledgeable about the local history, culture, and nature. Some tours also offer self-guided options with detailed English route notes and 24/7 phone support.
Most tours include breakfasts and dinners featuring local Japanese cuisine. We can accommodate vegetarian, vegan, gluten-free, and other dietary requirements with advance notice. Please let us know your needs when booking, and we'll coordinate with accommodations and restaurants along the route.
Packing recommendations vary by tour and season. Generally, we suggest comfortable walking shoes, layers for variable weather, rain gear, and sun protection. Each tour's detail page includes specific packing suggestions. We also transfer your main luggage between accommodations, so you only need a daypack during activities.
Travel Logistics
Each tour itinerary specifies the meeting point, usually a major train station. We provide detailed instructions for reaching the starting point from major cities like Tokyo or Osaka. Transfers during the tour are included in the price.
Yes, we strongly recommend comprehensive travel insurance that covers medical expenses, trip cancellation, and emergency evacuation. Travel insurance is not included in the tour price and is the traveler's responsibility.
We use a mix of traditional Japanese ryokans (inns), minshuku (guesthouses), and local hotels. Staying at these accommodations is an integral part of the experience — you'll enjoy tatami rooms, onsen (hot springs), and home-cooked meals prepared by your hosts. Specific accommodation details are listed on each tour's detail page.
